Warranty Policy – Aalam Electronics
At Aalam Electronics, we are committed to providing high-quality products backed by trusted warranties for your peace of mind. Every product you purchase from us comes with an official manufacturer’s warranty, ensuring protection and support long after your purchase.
1. Standard Warranty Coverage
✅ All products sold by Aalam Electronics are 100% genuine and include the official manufacturer’s warranty, which covers:
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Manufacturing defects
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Electrical or mechanical faults under normal usage
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Product malfunctions not caused by misuse, accidents, or unauthorized repairs
Warranty duration varies by product and brand. Please refer to the product details or warranty card provided at the time of purchase.
2. Warranty Exclusions
The warranty does not cover:
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Damage caused by misuse, accidents, abuse, or negligence
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Unauthorized repairs, modifications, or installation by third parties
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Cosmetic damage (scratches, dents, discoloration) after delivery
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Consumable parts such as batteries, filters, or accessories unless stated otherwise
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Damage due to power surges or incorrect voltage use
3. How to Claim Warranty
To claim warranty service:
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Keep your original receipt/invoice and warranty card, as they are required for service claims.
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Contact us at:
📞 +971 55 872 1500
📧 info@aalamelectronics.com -
Our team will guide you through the warranty process and, if necessary, coordinate with the manufacturer or authorized service center.
For certain brands, direct contact with the manufacturer’s service center may be required. We will assist you with the details.
4. Service Timeline
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Inspection of the product may take 3 to 7 working days, depending on the issue.
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If repair is required, timelines depend on the availability of spare parts and manufacturer policies.
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Replacement or refund will be offered if the product cannot be repaired and falls within the warranty conditions.
5. Important Notes
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Warranty claims are valid only within the United Arab Emirates.
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Products must be used as per the manufacturer’s guidelines to maintain warranty coverage.
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For appliances requiring installation, ensure installation is done by authorized personnel to avoid warranty voiding.
6. Contact Us for Support
For any warranty-related inquiries:
📞 Phone: +971 55 872 1500
📧 Email: info@aalamelectronics.com
📍 Visit Us: Yasmeen Towers, Al Jurf, Ajman, UAE
We are here to assist you and ensure your experience with Aalam Electronics remains hassle-free.
Aalam Electronics – Genuine Products. Official Warranty. Reliable Support.