Frequently Asked Questions (FAQs) – Aalam Electronics

1. Where is Aalam Electronics located?

We are based in Yasmeen Towers, Al Jurf, Ajman, United Arab Emirates. You can visit our showroom or shop online for convenient delivery across the UAE.

2. Do you deliver across the UAE?

Yes, we offer delivery to all Emirates, including Ajman, Dubai, Sharjah, Abu Dhabi, Ras Al Khaimah, Umm Al Quwain, and Fujairah.

3. How long does delivery take?

• Ajman, Sharjah, Dubai: 1 to 3 working days.

• Other Emirates: 2 to 5 working days, depending on location and product availability.
  For large appliances, delivery and installation appointments will be scheduled with you.

4. Is delivery free?

We offer free delivery on select products and promotions within Ajman, Sharjah, and Dubai. Standard delivery charges may apply based on your location or product type.

5. Are your products genuine?

Absolutely! We only sell 100% original, brand-new products from trusted global manufacturers, with official warranties included.

6. Do your products come with a warranty?

Yes, all our products come with the official manufacturer’s warranty, ensuring peace of mind with every purchase.

7. Can I return or exchange a product?

Yes, you can return or exchange products within 7 days, provided they are unused, in original packaging, and accompanied by proof of purchase. Some items, like personal care products, may be non-returnable for hygiene reasons.

8. What if I receive a damaged or defective item?

Please contact us within 48 hours of delivery. We will inspect the item, and if confirmed defective, we will offer a replacement or refund.

9. What payment methods do you accept?

We accept multiple secure payment options, including:

✅ Cash on Delivery (COD)
✅ Credit/Debit Cards
✅ Bank Transfers (in select cases)

Online payment options will be available soon.

10. How can I contact Aalam Electronics?

📞 Phone: +971 55 872 1500
📧 Email: info@aalamelectronics.com
📍 Showroom Address: Yasmeen Towers, Al Jurf, Ajman, UAE

Our customer service team is ready to assist you with product inquiries, order updates, and after-sales support.

Still have questions?
Reach out to our team — we’re here to help you every step of the way!